Warranty/Refund Policy

A Straightforward Warranty Made for Your Benefit

Our batteries adhere to the 38.3 UN testing specifications, ensuring they meet the highest standards. We use only Grade A battery cells, paired with top-end Battery Management System (BMS) controls, to guarantee reliability and performance. If you ever encounter a problem, we’ve got you covered!

At Reuter Lithium, we believe in clarity and empowering golf cart enthusiasts with the information they need.

Reuter Lithium Warranty Overview

• Full Replacement or Repair with Free Shipping for the First 5 Years (60 months)
• Prorated Coverage for Years 6 and 7: You pay 50% of the repair or replacement cost, and we’ll cover the remaining 50%.
• Option for Years 6 and 7: If an issue arises, you can return the battery at our expense and receive a prorated credit of 50% toward a new Reuter Lithium battery kit.

We know that a warranty is only as strong as the support behind it—so if a problem ever arises, simply reach out to us, and we’ll work together to resolve it quickly and efficiently.

For the first five years, if anything goes wrong, we will fully replace or repair your battery with zero cost to you—shipping included, both ways.

Keeping Things Simple

If something goes wrong in years 6 or 7, you only pay 50% of the repair or replacement cost. We’ll handle the remaining cost and all shipping.

Want to upgrade? You can send back your battery (at our cost) and apply a 50% prorated credit toward a brand-new Reuter Lithium battery model!